AirlineComplaints.org - Reservations Web Fares vs Call Center Fares

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- - Reservations Web Fares vs Call Center Fares (https://www.AirlineComplaints.org/showthread.php?t=10089)

Fuzydude

Jun 22, 2012 3:24 PM

Web Fares vs Call Center Fares

Web fare from PHL>DTW = $908 first class
Call Center fare for the same = $1900

This is predatory. USAir charges a $25 fee for talking to a reservation specialist - and that I do not disagree with. But why SCREW customers with such wide gaps in prices? Is it fair, or even moral to charge ONE THOUSAND dollars more for a phone call?

jimworcs

Jun 22, 2012 9:05 PM

No, but airlines are neither moral or fair!!

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