| bkrgranny |
Mar 23, 2013 6:25 AM |
United Airlines is pathetic
Folks, Let me advise you to avoid flying United Airlines. They are a crappy airline and they have no regard whatsoever for their passengers. It is no wonder they are going bankrupt. Mike is spending the night at the airport in Denver because United cancelled his original flight in Sioux Falls and put him on a later flight which then caused him to miss his connecting flight to Missoula. They told him in Sioux Falls that they would get him to Denver - put him up in a Hotel and then get him out on the first flight in the morning which is not until 10:15am. He got to the airport in Denver and was told NOPE no hotel for you because they don't provide hotels as a result of weather related delays. Now they told him in Sioux Falls - his mom was there and heard it, the original delay was due to a problem with the plane. When I checked the flight info at 5pm on the United website it said maintenance delay. Now they are saying it was not maintenance related but was weather related. They claim the flight that was cancelled was coming from Denver to Sioux Falls and was unable to make it. Ironically though the flights from Sioux Falls to Denver could make it. Huh - the snow must fall differently when coming from Denver to Sioux Falls than it does when flying the other way. When I checked the United site at 5 it said the plane was coming from Midland TX. Either they are lying now or the website was wrong at 5pm. Either way - it is not hard to see why United is going bankrupt. They obviously have no interest in customer care. So just a word of warning - fly United at your own risk.
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