Suitcase broken on flight
 

I landed in Brisbane to find my case had lost one of it's wheels after being unloaded form the plane. Unfortunately i didnt realise until I got to my address, after 2 hours of phone calls I can make a claim but this involves me sourcing a reapir agent whilst on holiday, All claims go through Abu Dhabi, as I live in Dubai it doesnt make sense to tey and claim whilst I am half way round the world. Surely they should have someone who can make decisions at the destinations they fly to.

Not happy.

Most airlines will not cover this type of claim. If they are willing to pay you are lucky.