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Wrong Person's Boarding Pass
I just checked in online and received my boarding pass by email. When I clicked on the link it took me to a boarding pass except it wasn't mine! So I clicked on the link again and I got a different person's boarding pass, still not mine! So I did it again, and again and each time I get a different person's boarding pass! I took a few screenshots as proof.
Kinda creepy for me to be able to view other people's flight information and frequent flyer numbers etc. etc. especially on September 11th.... I called to request my actual boarding pass (which worked just fine) and tried warning the phone assistant of this error and my concern but he didn't seem to care. Has this happened to anyone else? |
If you are based in the EU, this would be a breach of the Data Protection Act and you should complain to your national Information and Data Processing Commission. However, I am not familiar with the equivalent in the US, so if you are based there, I don't know if there is any remedy available to you. In The UK, this type of breach could lead to a significant fine and an order to change their systems to prevent any recurrence.
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Thanks
I'm based in the US. Anyone know who the right "authorities" to inform would be?
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Based on this Wikipedia extract, doesn't sound like there is an equivalent
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