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Do I have any rights?
Hello
On New Years Eve I made a booking for an Air India flight from Bangkok to Heathrow, using the website cheapflights.co.th a partner of vayama I believe. I immediately realsied my error, booking fr Feb 7th instead of 6th, and emailed the booking company within 10 minutes. The website states that all emails are answered within 24 hours. A further 5 emails have been sent and no replies to any. Their telephone system is not working. I have also contacted the airline, no answer. My credit card company can do nothing at this stage. All I want is my ticket changing without any large fees. Do I have any rights? Thanks |
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