AirlineComplaints.org - Reservations Surname & first name interchanged

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- Etihad Airways Complaints (https://www.AirlineComplaints.org/forumdisplay.php?f=236)

- - Reservations Surname & first name interchanged (https://www.AirlineComplaints.org/showthread.php?t=11866)

Vamsi

Mar 9, 2014 8:40 AM

Surname & first name interchanged

Dear team,

I have made booking hyd to Frankfurt via Abu Dhabi with Etihad
First name & surname were interchanged at time booking while booking with a travel agent. Now airlines call center doesn't allow me to change as the flight from hyd to Abu Dhabi is jet airways code share. They advise to cancel and rebook. But these tickets are non refundable.
Kindly advise.

Vamsi
9985091929

zust4you

Mar 20, 2015 3:25 AM

Did it get resolved?

Hi Vamsi

I'm facing the same problem. No one seem to be able to correct the name so far. Can you please update on your problem.

Thanks in advance.
zust4you

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