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Fraud by US Airways in crediting miles
If you are flying on US airways and have a Dividend Miles account, you may have to closely monitor the number of miles they credit to your account. I have accidentally looked in to my account and to my utter amazement found out that the airline credited just 945 miles for a 4 hours flight from Spokane, WA to Phoenex, AZ to Los Angeles, CA just last week !! I called their customer services and was told by an arrogant agent that it is what I am entitled to !! Honestly ? I flew only 945 miles for 4 hours !! The week before this I flew from Phoenex, AZ to Spokane, WA and the miles for that flight is 1025. Can anyone imagine how it is then 945 miles for a flight from Spokane - Phoenix -Los Angeles ? I wrote a complaint to the company and will keep you posted as to what their response is.
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fraud by US airways
Thanks for replying. But I flew from Spokane to Phoenix and then from Phoenix to Los Angeles. I did not get the miles from Phoenix to LA. Air line says that is because the flight number was the same. It did stop at Phoenix and had a 1.5 hours lay over before departing to LA. So it is two flights. But the air line 'policy' is to count that as one flight.
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Now why didn't you say that in the beginning. So you flew on a single flight (same Flight #) from Spokane to LAX? It just happened to make a stop in Phoenix on the way. Were you ticketed from Spokane to Phoenix, then again from Phoenix to LA? Or you just have one ticket - FLIGHT # XXX Spokane to LA? In which case the Spokane - LAX is the miles you would get from ANY airline. Accusing
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