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-   -   Customer Service Bad service; bad attitude (https://www.AirlineComplaints.org/showthread.php?t=12118)

wow-wow Oct 19, 2014 4:55 PM

Bad service; bad attitude
 
I complained to US Airways about being squeezed into 2/3 of my seat space by a very overweight seatmate, and requested a refund of 1/3 of the price I paid for the entire seat. I also commented about the person sitting in front of me who fully reclined his seat prior to take-off and never put it up....not for take-off, landing, or deplaning. Flight attendants said nothing to him. The airline's reply was that they have no responsibility for passenger behavior! Seriously? They denied my request for a partial refund and said "They will not be participating in any further discussions" on this matter. The next time I have to go somewhere - I think I'll drive!


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