Etihad not updating guest points !
 

Hi

Etihad airways have taken over 2 weeks of my time.

I have emailed , called several times for them to update 3 accounts in the family who have flown Business class and they just would not update the accounts.

WHY is such a prestigious airline treating its customers like dirt?

I WANT TO KNOW WHAT HAVE WE DONE TO DESERVE THIS?

Dear Guest, we are sorry to hear that. We will fast track the process for you. Kindly PM us booking reference and your Etihad Guest number. Thanks *FT

Hi

I am PM you my issues and errors.

Please confirm.

Hi there, we received your PM and will take it from there. Thanks *FT