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-   -   Canceled / Delayed / Overbooked Flight delayed, missed connection, was not compensated (https://www.AirlineComplaints.org/showthread.php?t=127)

sammy Mar 20, 2007 10:00 AM

Flight delayed, missed connection, was not compensated
 
I was traveling with my wife and brother from Detriot Metro on 03/02-07 @1.30 pm the flight was delayed for what ever reason due to that I missed my flight going to San Juan PR and they did not book us on another flight or put us up in a hotel due to that i had pay 150 dollars to the best western for one night I think We should be compensated for my trouble and headaches.

dragonfire7.delta.com Apr 10, 2007 1:17 AM

then fly jet blue next time, they have a "passenger bill of rights" that compensates people for "whatever reason" your flight was delayed that the airline couldn't control

kdmd Apr 10, 2007 2:53 AM

yeah and your insurance company should reimburse you for the money lost when your car brakes down and you have to rent a car


life is tough

stevie Sep 3, 2007 8:48 PM

Flight Delayed Missed Connection - Handicapped
 
My wife and I flew on Delta from Oakland to White Planes NY. The flight was delayed in Atlanta going both directions. We were delayed 7 hours going to NY and didn't feel bad since some folks were delayed from a day earlier. We
were then delayed over night on the return flight to CA. I think the problem may be with Delta Express, that fly smaller planes into the county airports. It is too bad they went to the hub system years ago since now you have to change planes to go most places. Delta would not put us up in a hotel and by
the time we got to one it was midnight and we had to go back to the airport a
few hours later. My wife is disabled and they would not help us. We couldn't
find a bus to a hotel that she could get onto. We had to pay extra for a hotel and parking in the Oakland Airport. It seems they no longer care about the customer. Service used to be a lot better a few years ago. Perhaps the bankruptcy and laying off employees contributed. There were 2 ticket agents
for over 700 people in line in similar situations at Atlanta. The line snaked around the airport. On our return flight, we waited in line a couple hours to be told that they would not help with a hotel room. We didn't know the reason for the delay and the agent said it was due to air traffic controller issues and that is not covered for lodging. It has to be a mechanical problem. This was after they forced us to sit in the plane on the tarmac in
NY for over 2 hours thus, we missed our connection.


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