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-   -   Customer Service Did not receive a credit for an over charge (https://www.AirlineComplaints.org/showthread.php?t=12997)

Mark2203 Jan 1, 2016 11:10 AM

Did not receive a credit for an over charge
 
I emailed Wizz Air several times last year , about and over charge on a flight i booked.

I was a Wizz air club member at time, but never received my discount.

Any way after a few emails they agreed to credit my account to use against future flights, so agreed to that.

But when i went to book my flight again there was still no credit on my account , so yet again i emailed them plus filled in there complaint form. but so no reply and still no credit.

"This is totally out of order". I pay to be a wizz club member and not get my discount, so i want this credit on my account ASAP so that i can book my flight.

Thank you
Mark


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