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Proof for not flying AA again, no matter what
Below is my reaction to AA Customer Service after an arduous exchange of emails. Below added information is marked by * and AA employees names are changed to keep anonymity.
Dear *Customer Service representative* *...* I do understand and have to accept that AA sticks to the compensation level offered as a gesture of goodwill. *200USD travel voucher* AA has had many opportunities to earn back my business. I am taking adequate measures and officially inform you that from now on me and my wife will not fly with AA. *200USD voucher is not enough for being 2 days stuck in Dallas and arriving to destination 36 hours later than planned on a ticket which was aprox. 2600USD* Your Vouchers are therefore of no use an therefore I ask you to state me an address to send them back. Kind regards Travel Tip: Fly different airline. If possible fly with airline from Europe as passengers have real rights on their flights. |
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