Preboarding issues?
 

Here's a little tip.

Contrary to popular belief, an airline CANNOT restrict you from boarding during the allotted time for persons with disabilities. To be honest, if the aircraft boards from the aft and you're in row 8 and you don't feel like standing for 15 minutes, preboard. You've got cancer today.

-Jack

That defeats the whole purpose of preboarding passengers. Yes you can lie and as a gate agent I dare not question whether you have a disability but that's just dishonesty. If everyone just got on whenever, then the boarding processes would take a very long time, inconveniencing all the passengers, not just yourself.

JIO is wrong. Under DOT regulations, the carrier is only REQUIRED to board a passenger with a disability if the carriers does not pre-assign seats AND the passenger needs a specific seat to readily access the aircraft.

In other words, Southwest is the only carrier that is REQUIRED to allow passengers to preboard, and in those cases, only if the passenger needs a SPECIFIC SEAT for their disability.

So yes, a carrier can restrict a passenger witha disability from boarding the aircraft before his/her zone boards.

The person who said you should say you have cancer to preboard.....what a slap in the face to people who really are fighting it and fight to lead a normal life despite having it.
SHAME ON JACK and you owe all those brave cancer victims and survivors a big I am sorry.

I agree
 

And if you believe in Karma, the cancer tactic is a very dodgy strategy!!

?
 

Is this AA employee serious? I hope the others with that carrier are not like him!