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-   -   Customer Service Credit w/ CoAir due to accident - still can't travel (https://www.AirlineComplaints.org/showthread.php?t=4003)

tiredofCoAir Apr 13, 2009 5:58 PM

Credit w/ CoAir due to accident - still can't travel
 
So I booked a flight July 24, 2008 and had an accident Aug. 2, 2008. I cancelled the flight and got a credit. I'm still unable to walk and in debt from the accident. I can't travel for both reasons.

I've spoken with three separate people and none of them are willing to extend my credit. They say I have to book by July 24 even though I cannot walk to take the trip.

Who has any tips on how I can deal with this? It's $1,200. That's too much to walk away from.

I think they are being unreasonable.

Thanks,

Rob.

PHXFlyer Apr 13, 2009 11:05 PM

Quote:

Originally Posted by tiredofCoAir (Post 7944)
So I booked a flight July 24, 2008 and had an accident Aug. 2, 2008. I cancelled the flight and got a credit. I'm still unable to walk and in debt from the accident. I can't travel for both reasons.

I've spoken with three separate people and none of them are willing to extend my credit. They say I have to book by July 24 even though I cannot walk to take the trip.

Who has any tips on how I can deal with this? It's $1,200. That's too much to walk away from.

I think they are being unreasonable.

Thanks,

Rob.

Before the ticket expires in July re-book it for a refundable fare as close to $1,200 as you can find. You will have to pay the change fee to re-book it now but by rebooking to a refundable ticket you will be able to change that one for no fee. The new ticket will be be valid for another year from the date you re-book.


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