AirlineComplaints.org

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-   -   Canceled / Delayed / Overbooked Great Customer Service! (https://www.AirlineComplaints.org/showthread.php?t=49)

david webber Mar 19, 2007 6:43 PM

Great Customer Service!
 
:D I would like to compliment AA on their LAX ticket agent Crystal Scott. I really appreciate the time and effort she made to help me get home without further delays after experiencing a Cathay delay into LAX. Crystal was very helpful and understanding of my situation. My compliments go out to Crystal for going the extra yard in customer service!


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