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-   -   baby kicked off flight (https://www.AirlineComplaints.org/showthread.php?t=5417)

mars6423 Oct 31, 2009 5:25 PM

baby kicked off flight
 
i was just reading an article about a mother and her 2yr old son being kicked off a southwest flight http://news.aol.com/article/southwes...zes-for/745890

the 2 year old wouldnt be quiet for the safety announcements so they were kicked off the plane and had to stay an extra night

any southwest lovers?

jimworcs Oct 31, 2009 5:53 PM

Yeah, it was wrong, but Southwest handled the aftermath well. No attempts to cover up or make excuses. They apologised, refunded the flight ticket and gave an additional $300 vouchers. A very different approach to the usual response of the legacy carriers, such as the Delta Nazi's. Some people are good at admitting they are wrong and others not so good at it.. .eh Mars?

AirlinesMustPay Oct 31, 2009 9:48 PM

If this had happened on American Airlines, they would have been kicked off with no compensation. Then if they came in here to complain, Madman Marz would say,according to the Warsaw Convention the airline was entitled to kick them off without compensation, and then when asked what section of the Convention says that he would pretend not to see it, but see a "dog vomit" comment in the same paragraph.

Then when his Drunken Master comes in he will say, the OP has no evidence that she was kicked off the flight, even if the airline was admitting that she was. Then he will phone up the airline and say, "I stalled another claim for you. I'm coming to collect my cans of beer from your last flight"

Then if if they feel insulted when someone tells they they are lying, they run to the Moderator:

Bob the Drunk: Boo Hoooo Moderator, he called me a drunk
Moderator: Well aren't you a drunk?
Bob the Drunk: Yes I am, but I feel hurt, Boo hooo
MOderator: Stop crying like a wussy baby

Butch Cassidy Slept Here Oct 31, 2009 10:07 PM

Is an "anti-family" business model evolving??
 
One difference between this case, and the Express Jet (Continental Express) case in Houston, of over two years ago, seems to be Southwest's allegation that the child was interupting the pre-flight announcements. In the case of the former it appears said announcements were completed and there was no allegation, on the part of Express Jet, that the announcements were interrupted. In addition, I believe the flight attendant on the Express Jet flight---who was the source of the complaint---lied to the cockpit crew and said the mother had threatened her.

A link to that Express Jet story appears below:

http://www.usatoday.com/travel/fligh...r-flight_N.htm

Also, I believe there was another, so-called, "unruly" child-related incident some time ago involving a Frontier flight. In this instance the cops were called when the plane landed---after, what the law would call, the end of the "terrorist incident!"

I wonder if this is the begining of an anti-family campaign by some airlines? I'm a little surprised Southwest has no problem in allowing their crew to perpetrate anti-family behavior. As long as some airlines apparently have no problem in going to war against families then why not pull-out all the stops and start calling the cops on families who's kids kick the seat back in front of them??

To me this thread is, definitely, "helpful, and Mars should be commended for starting it. However had I been the starter of this thread some oppressed control freak, in the TampaBay area, would be on here banging-away at that "report" button! Maybe we will, yet, hear his "pearls" of wisdom. And I'm not talking about anyone who just joined this board within the last 60 days---unless, of course, it's that control freak just posting under another name.

Jetliner Nov 1, 2009 4:46 AM

There is nothing anti-family about it. The airline has a responsibility to the safety and comfort of all of the passengers. In hind site we can all say it was right, wrong or indifferent. But at the time, if the crew felt the kid was screaming to the point that the safety demo couldn't be heard (safety) they also have to consider is the kid going to keep screaming through the whole flight (comfort of other passengers.) And the mom even admits the kid was throwing a fit. So they acted on what they felt was best at the time.

PHXFlyer Nov 1, 2009 5:38 AM

It was reported that the first "bye bye plane" kid was indeed interrupting the safety demonstration. I'll use a quote, supposedly the mother's own words (but hey, it's USA Today), from the link provided by Butch:

Quote:

As the plane was taxiing in Houston en route to Oklahoma, "he started saying 'Bye, bye plane,' Penland told WSB-TV in Atlanta. The flight attendant objected, she said.
"At the end of her speech, she (the flight attendant) leaned over the gentleman beside me and said, 'It's not funny anymore. You need to shut your baby up,"' Penland told WSB-TV in Atlanta.
(bolding and clarification within parentheses mine)


At the end of her speech. Hmmm, what "speech" could that possibly be? The Gettysburg Address?

jimworcs Nov 1, 2009 8:18 AM

Quote:

At the end of her speech, she (the flight attendant) leaned over the gentleman beside me and said, 'It's not funny anymore. You need to shut your baby up
Given the way many FA's behave, it may not have been the Gettysburg Address, but it could well have been outlining her plans to invade Poland

Butch Cassidy Slept Here Nov 1, 2009 6:44 PM

OK airline people, ANALYZE THIS!
 

http://www.nypost.com/p/news/local/n...JVCh3yO2RKiA5L

First: This article confirms some long-held suspicions: Bumping into the “wrong” flight attendant can have serious consequences. For those doing a lavatory run, consider yourself warned!

I don’t know that this guy’s “voluntary” de-boarding was all that voluntary. Delta offered to remove the flight attendant, but said it would take an hour to find a replacement. Who wants to be on a flight and sitting next to some people who may refuse to recognize the flight attendant was acting like a jerk, and say it’s all your fault.

Second: I felt this article fits-in to what could be considered the broad topic of this thread—unjust actions on the part of flight attendant. Yes, I know, we can debate until we’re blue in the face about what is, and isn’t ok. Some on here would find a way to justify ordering a passenger to sit on the wing—in-flight!

Third: In the interest of keeping Phx happy, I used the NY Post article, rather than the Daily News. The former is probably more inclined to be a mouthpiece for the Air Transport Association.

Fourth: This is the script for the “reply” to this post: See, he has (domestic) assault charges pending! The cops probably offered to remove the flight attendant because they (the cops) were scared to death of the guy!! In fact, he probably would have beat-up his wife in-flight! Thus, probably, according to the flight attendant and 66% of this board, Delta was encouraging wife-beating by re-booking, and upgrading him. So see, I can sound just like a 66 per center, if I want to!

Finally: I guess I’m in big trouble now. I did NOT get permission, from Jetliner, to make this post. So it’s “report button” time. It’s truly amazing that 66% of this board is screeming denial of free speech as if strength in numbers is a totally meaningless idea!

PHXFlyer Nov 1, 2009 7:06 PM

Quote:

Originally Posted by Butch Cassidy Slept Here (Post 12827)

Third: In the interest of keeping Phx happy, I used the NY Post article, rather than the Daily News. The former is probably more inclined to be a mouthpiece for the Air Transport Association.

As if the NY Post is a bastion of responsible journalism!

Quote:

NY1 star 'bumps' himself off flight

..."That other guy lost it, 'Oh, no! You bumped into me! You will be removed from this flight!' " his aunt, Inez Carter, 63, told The Post.
Why are they quoting a relative who wasn't even there? Of course she is going to side with her nephew. Moving on...

Quote:

"Dominic, rather than hold up the flight, decided to remove himself," said the aunt. "[He] just doesn't need this right now."

The 45-year-old political journalist is facing domestic-violence charges for an alleged altercation with his wife in Rockland County.
I know one is innocent until proven guilty, but also where there's smoke there's usually fire. I'm not saying that the flight attendant is blameless here but I'm thinking neither is this guy. Here we have a person who obviously has some anger management issues butting heads, almost literally, with a flight attendant. The comments of a family member shouldn't sway an objective analysis of the event. To this day Scott Peterson's family claim his innocence yet he still sits on death row for killing his wife and unborn child.

jimworcs Nov 1, 2009 10:37 PM

Quote:

Quote:
NY1 star 'bumps' himself off flight

..."That other guy lost it, 'Oh, no! You bumped into me! You will be removed from this flight!' " his aunt, Inez Carter, 63, told The Post.
Quote:

Why are they quoting a relative who wasn't even there? Of course she is going to side with her nephew
Well yes, Phx, but you missed out two other pieces of the puzzle.

Quote:

Several law-enforcement sources said the flight attendant, who recognized Carter, over-reacted and credited the anchor for ending the dust-up by volunteering to walk away.
and

Quote:

Carter and his wife took the next flight out and were upgraded to first class
Mr. Carter doesn't sound to me like a fine upstanding citizen, if the charges prove true... but by the same token, if the law enforcement and upgrade statements are true.. it sounds as if the FA was being precious and bit highly strung.. and then used his ridiculous powers to call law enforcement. That FA needs to be "retrained" or change jobs... perhaps it is time for him to have some time out in Thailand.

PHXFlyer Nov 2, 2009 12:06 AM

Like I said, the FA wasn't blameless but neither, I think, was Mr. Carter. Don't read too much into the upgrade to first class. He is, after all, a member of the press and Delta was probably just doing some damage control to lessen the backlash from the situation. I'm sure Mr. Carter may have pulled a "do you know who I am" with the gate crew at LaGuardia. Of course, he might even be a Delta elite and was entitled to the upgrade anyway and the Post just made it a talking point. We'll never know.

Jetliner Nov 2, 2009 12:19 AM

Quote:

Originally Posted by Butch Cassidy Slept Here (Post 12827)
Finally: I guess I’m in big trouble now. I did NOT get permission, from Jetliner, to make this post. So it’s “report button” time. It’s truly amazing that 66% of this board is screeming denial of free speech as if strength in numbers is a totally meaningless idea!

Since you've brought this up for the second time, would you care to elaborate?

airhead Nov 4, 2009 1:22 AM

Do you know who I am?
 
I used to love that question when someone with a semi celebrity stat wasn't getting their way. The celebs I met were were very professional and friendly and I would do everything in my power to help, just like anyone else who treated me the same. But the ones who were a few farts away from forgotten but still expected the red carpet treatment dispite an unfavorable situation would sometimes ask "do you know who I am?"

My response...I would get on the intercom and announce, "Attention in the terminal, I have an individual who can't seem to identify them self. If you you happen to know this person who is standing in front of the counter, could you please step up and identify (him/her) for the both us? Thank you.."


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