Air Transat
 

Arrived in Cancun on vaction yesterdaywithout luggage. Flew with Air Transat and they were not helpful in locating the bag.

Stay away from Air Transat!

Was a missing bag report filed? Does Air Transat have daily service to Cancun?

CANJET=AirtranSPLAT
 

Dec. 20th flight from Toronto to Antigua - delayed over 15 hours - lies, excuses, poor customer service, etc. Have contacted airline to lodge a complaint - only an automated response that due to the high volume, there may be a delay in responding! Surprise! Surprise! Don't expect any compensation from such a low-class, sub-standard company!

This post makes no sense at all.

TO the OP and to Trendy Wendy

Silent Bob Jerkero is our expert on travel law. He's a little busy now, today being Superbowl Sunday and all, but he asks me to advise you both to press for compensation.

The way to do it is by Small Claims court in Canada. Don't expect any satisfaction from other organisations like BBB, but give them a try.

For the trip to Cancun, the Montreal Convention will apply. For the trip to Antigua the Warsaw Convention applies, as Antigua did not ratify the Montreal Convention.

But for both Conventions, passengers are entitled to damages for delay and for delayed/lost bags.

The Small claims court claims only involve filling out forms and standing in court and saying in your own words what the problem was. The good part is that airlines do not usually show up and they allow judgment to go by default.

Silent Bob Jerkero advises that to say stay away from Air Transat is not the best approach. Air Transat is a low cost carrier that charges lower fares than airlines such as Air Canada and we should want them to stay in business to keep air fares competitive. We also should want them to be profitable so that they can compensate us when we are wronged by their people.

Best of luck.

Good job Douchero, comment on something last year LOL man that law degree must have cost you a whole 4 dollars. Which cereal box did you say you got that from? Go back to that website, trying to sell that pamphlet of a book on how to sue the airlines. Last I heard it was on the number one "most used to wipe with... by the homeless."

What's the matter sinfail? MTV ain't cuttin it for ya? Cartoon Network has nothing on? Then again you're stupid, so Barney must be your speed.

Please excuse Silent Bob Jerkero. We were just having a pre-Superbowl celebration and he is a bit woozy. I thought he was passed out on the couch, but he got up confused and headed straight for the computer.