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-   -   Canceled / Delayed / Overbooked Jet Blue Lies about why they canceled flights (https://www.AirlineComplaints.org/showthread.php?t=6822)

steveald May 24, 2010 2:11 PM

Jet Blue Lies about why they canceled flights
 
On April 28th I was scheduled to go from Buffalo to JFK on Jet Blue. I received notification that my flight was canceled because of high winds at JFK. I checked and all Jet Blue flights from Buffalo to JFK were canceled that day.

A business associate of mine was traveling on Jet Blue that same day and time leaving from Rochester to JFK. His flight was not canceled. In addition, I was able to fly on another airline to JFK that day. So obviously neither Jet Blue nor the other air line really thought that high winds were a safety concern.

Since Jet Blue had obviously canceled my flight for internal reasons, not high winds, I requested Jet Blue compensate me for the difference in the price of the ticket. When I called to request this compensation the two customer service people I talked to continued to lie to me about why the flight was canceled and refused compensation.

rerere May 25, 2010 1:30 AM

Get a life. JetBlue is a great airline. Next time, drive.

steveald May 26, 2010 5:03 PM

So you apparently work for the airlines
 
Next time drive? That is so witty, NOT. But then what would one expect from an airline employee?

rerere May 26, 2010 7:12 PM

Quote:

Originally Posted by steveald (Post 16548)
Next time drive? That is so witty, NOT. But then what would one expect from an airline employee?



I am not an airline employee, I am simply a customer. They hold the right to cancell a flight for any reason, as does any other airline. THINK:confused:

steveald May 27, 2010 12:26 PM

I've read your other comments. If you are not being paid by them you should be. Airline ho. If they cancel they should pay for that. And why lie about it except to avoid responsibility for their decision. I actually like Jet Blue for the most part. But to cheat not just me but hundreds of people out of a lot of money, they have taken a misstep here. They should be held accountable.

rerere May 27, 2010 8:50 PM

Actually, I do have to agree with you. Sorry!


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