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-   -   Customer Service Reinstating Ticket That Is Less then 2 weeks expired (https://www.AirlineComplaints.org/showthread.php?t=8488)

genghiskhan Apr 26, 2011 8:12 PM

Reinstating Ticket That Is Less then 2 weeks expired
 
Continental sucks at their customer service levels.
I had knee surgery preventing me from travelling and have $900 of credit that I can't access anymore. The Dr. just gave clearance to travel and I am trying to book a ticket however can't use it anymore.

Really unprofessional even when I tried to provide a Dr. report, they wouldn't have any of it. Their customer service department sucks. It took 62 minutes of hold time to get someone on the otherside of the line.

Feel really cheated.


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