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-   -   Customer Service Unable to print boarding passes (https://www.AirlineComplaints.org/showthread.php?t=8815)

judith coppa Aug 7, 2011 6:44 PM

Unable to print boarding passes
 
:( I was unable to print boarding passes from my home computer even though I was within the 24 hour window. When I contacted American by phone for some help, all I got was a repeated comment that I was too late. When I asked when was an approprite time to get a boarding pass, there was dead silence. When I talked with a supervisor she said I had the wrong department, then put me on hold and then I was summarily disconnected. This was a very frustrating experience.:(


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