Poor Service by United Airlines (UA)
 

UA DID NOT respond to my letter dated September 1, 2011.
UA DID NOT respond to my letter dated September 20, 2011.
After those two letters were not answered, I wrote twice to this web site (the last time being on 10/4/11).
Yesterday, I received an email from Sagar Shimpi stating " Our reservations team will be happy to assist you further and can be reached toll-free at 1-800-864-8331."
I called the referenced toll free number at 11.50 AM on 10/10/11, and there was NO OPTION TO TALK TO ANYONE.

Poor Serice By United Airlines
 

YES, I have had problems with Unted Airlines. Sagar Schimpi is NOT responding to my email.

• 1 human as me = 105 pounds

• total weight of my bag and my husband bag = inferior to my weight

• surplus of one bag 3 pounds taxed by UA "only" 100 $

• no cabin bag

• my thin person travelled squezed between 600 pounds persons

• United Airlines do not reimbursed me as they promised and make me send by mail and call them several times ( means the tactics of let it go )

Please note :

1. Wihin my position as PM, my company of 6'000 persons will never purchase a UA ticket ( and when I say never, it is never ) :D

2. I will send my case to ALL who want to hear me - that is a perfect publicity for 100 $ surtax of thin human :p

3. I think UA should tax thin persons not 100 $, but 10'000 $ ;)


A very proud customer with 105 pounds weight :)