Complaint: Canceled / Delayed / Overbooked Take the train. AA cheats and strands young people.
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  #3  
Old Jul 24, 2009, 6:50 PM
abutterfinger25 abutterfinger25 is offline
US Department of Transportation Employee
 
Join Date: Jul 2008
Location: Washington Metro Area
Posts: 197
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Quote:
Originally Posted by jester1104 View Post
I thought a contract had existed between AA and the customer for a trip to miami, and a trip home, regardless of whether my daughter used the inbound, outbound, or both tickets. Apparently, they use their little loopholes buried in their pages of policy notes to pick your pocket.
You did have a contract with AA for a flight to Miami and back. You broke that contact when your daughter did not take the first flight.