[flyingsucks]

It is one thing for an airline to treat it's passengers with disregard and customer service follow suite, but it is another for an airline to cancel the last flight of the day, then advise all passengers that it is 'weather related' and NO compensation, hotel, meal, ticket refund, ticket transfer or expenses for missed connections would be given, when ALL the other airlines continued their service to that very same destination without hinderance from the 'weather'. Well this is exactly what Spirit did to all of it's passengers flying from Fort Lauderdale to Nassau, Bahamas on Monday, July 20th. First they told us that the flight was cancelled, then they said it was back on and then once again it was cancelled. This was around 4 PM and earlier that afternoon there were thunderstorms, but Jet Blue, Bahamasair and American Airlines all continued their services to Nassau and in fact Spirit continued their service from Fort Lauderdale into Freeport, which is not far away from Nassau. Spirit gave an abrupt announcement that the flight was cancelled and folks would have to fly out on the next Spirit flight, the next day. Spirit also stated that because it was 'weather' related there would be no refunds, hotel, meals etc... and Spirit would not even try to get any of the passengers onto another airline that day. I went over to Jet Blue, Bahamasair and American Airlines and they all were flying to Nassau, but Spirit would not give me a refund so that i could get out on one of those other airlines, and my bigger question was, why if it were weather related, those other airlines did not cancel their flights?
Spirit owes it's passengers a better explanation and compensation especially for those who had to pay for a hotel night. I hope the officials in charge of airlines will investigate because I am not too sure 'weather' really did play a part in the cancellation and Spirit just used that to get out of paying the very passengers it disregarded.