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Old Jul 28, 2009, 1:37 AM
bah humbug bah humbug is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 64
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I am happy you finally got everything settled, but.....

Quote:
Originally Posted by bensson View Post
Every time I have flown on Air Tran something
goes wrong.

If that is true, why did you book with them AGAIN?

my first thought was of being stranded in Atlanta overnight with no help from the airline for hotel or meals. That has happened to me many times as an Air Tran passenger.

That sounds like weather related issues...Airtran will offer you a "discounted" rate at a hotel at your expense.



However,it would now appear that Air Tran is blameless in this current reservation cancellation issue

When you book through a 3rd party, you always have to go back to that 3rd party to make any changes, cancelations, etc

It took me over three hours on the phone for someone to finally agree to look into the matter.
Again, I am happy it finally worked out for you.