Complaint: Suggestion Think about the consumer
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  #8  
Old Jul 28, 2009, 5:15 PM
abutterfinger25 abutterfinger25 is offline
US Department of Transportation Employee
  
Join Date: Jul 2008
Location: Washington Metro Area
Posts: 197
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Quote:
Originally Posted by Gromit801 View Post
Southwest #1? Great service? I laughed so hard I almost did myself an injury.
I am still trying to figure out how an airline that only flies in the Continental United States is ranked #1 in the world.

I think that the OP was refering to Southwest being ranked #1 in DOT's Air Consumer Travelers Report (ATCR). Southwest was #1 in August 2008 in consumer complaints. (the fewest per 100,000 enplainments) complaints among those ranked.

And why do people like resurrecting dead threads? And why am I responding to them??
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