[Marie]

I was delayed in Minneapolis for over an hour on NW because 2 seats on the plane were broken and they hadn't realized it until right before the flight. After an hour delay they bumped 2 people because could not use those 2 seats. THEN, after we finally arrive in Detroit and just might be able to make connecting flights, the jet bridge was not at the gate...waited 20 minutes and another jet bridge was brought but was a handicapped one so we could not use...waited another 20 minutes and the THIRD jet bridge was not working. FINALLY, we were assigned a new gate and by the time we got there, we had been on the ground waiting for an hour to deplane. The flght attendants told us not to worry because staff at connecting flights knew we were late, but apparently the staff at my connecting gate were not aware that I was only minutes away from missing my flight, which I did and had to wait yet another 2 hours and be rerounted to an additional stop in Atlanta. What a nightmare. I just wish Delta could make sure these types of 'mechanical' issues were resolved and they kept up with their equipment such as seats, jet bridges, etc with more care. I also wish the flight staff would have been honest with us and check ahead to our connections to see what we were going to miss, other flights we could be booked on, etc, which DID happen when we were delayed on a return flight a week later. Oh, and I have been trying to give feedback at the Delta.com sight and it is now available right now!