Quote:
Originally Posted by oh my
IF the weather is the true reason for the cancellation, you are due no compensation for the cancellation. AA's responsibility is to get you from purchased point A to purchased point B. That is what they did. The fact that it is later than planned is disappointing, but unfortunately, there are no guarantees. The flight schedule is a guideline that they try their best to follow. It is not set in stone.
As far as the $90 for the upgrade, I don't understand what happened. Why did they deny you? Usually when you pay the fee, you are given a seat assignment. I know some places let you standby for a paid first class upgrade. When they put you on the list for first, they swipe the card. If you clear the list, the card then gets charged. If you don't clear, there is no charge to the card.
As far as being hartless, and screwing you out of everything, you lost $90 at best. If $90 is everything to you, you probably shouldn't be spending money on retaliation. In reality, you're only legitimate beef is with the $90 you didn't get refunded. I'm sure you've spent more than that in your quest. Maybe you should just call it even?
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Do you work for the airline? The guy was made to pay extra when they did not supply a product. The product is written on the boarding pass: A flight from pt A to pt B on the dates indicated. Not whenever it is convenient. Don't do business if you can't conduct business.
If you are siding with the airlines with this issue, you are lacking in common sense and judgment.