Complaint: Reservations Daughter stranded in California
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  #18  
Old Aug 1, 2009, 5:46 PM
rudybjr rudybjr is offline
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Airline Employee (NOT OFFICIAL REP)
 
Join Date: Apr 2009
Posts: 37
Default Take Responsibility...

The reason the ticket gets cancelled is because the airline sees it as someone who didn't get to their destination will not be using the return portion. Unless you let them know not to cancel the return, it will be automatically cancelled by the reservation system. This was all your daughter's fault not the airline.

Don't take it out on the people commenting on the situation, it is clearly your daughter's fault. Next time tell her to read the contract of carriage before she takes a course of action.