From
Delta.com:
Quote:
Safety Guidelines and Procedures
Here are our safety guidelines and procedures for making sure that your child has the best flying experience possible:
General Guidelines- Children 15–17 are not required to have unaccompanied service but we will provide it when requested.
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You requested this service. It wasn't required. Subsequently
you complained about the restrictions of a service you requested. Moving on.
Quote:
- An unaccompanied child can not be booked on the last connecting flight of the evening. This is to prevent the need for an overnight stay in a hotel. Contact Reservation Sales before you book here at delta.com if you have questions about connecting flights.
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There it is in black and white. Furthermore...
Quote:
Preparing for Travel- Plan for any necessary medical needs. We cannot administer medicine to children flying alone. If your child is unable to give herself medication, other travel arrangements must be made.
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So your arguments about her medical needs were already addressed. Of course you probably never bothered to read any of this. Anyway,
Quote:
At the Airport- Bring your child to the airport ticket counter for check-in. A ticketing representative will:
- Verify contact information.
- Collect appropriate fees.
- Issue a red and white striped identification button that must be worn at all times.
- Verify that your child has proper proof of citizenship and other necessary documents if traveling internationally.
- Rebook an alternate flight if it appears bad weather may divert the flight from its final destination.
- One (only one) parent or guardian must accompany children ages 5–14 to the departure gate and must:
- Obtain proper documentation from the Delta Ticket Counter to pass through airport security checkpoints.
- Remain in the gate area until the plane takes off.
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It's more than obvious now that weather was an issue so they re-booked her on a flight the next day. So the next time you go off calling someone a jerk or an idiot realize that just because that jerk/idiot isn't telling you what you want to hear (that includes myself and the Delta agents you spoke with) that the jerk/idiot you're talking to might just be smarter than you and realize that the rules and policies are there for a reason. In this case those rules and policies exist
for the safety and well being of your child!