thank you for information, i did contact both of them and i have spoken witha level 3 superviser and i have a case there with them, they keep on telling me that i agreed to their rules, i have a print of their rules and regulation when i purchased the tikets and it says some general stuff and that they have not recieved the rules and restriction from the airline but in many cases could changed before the deprture date, i tired many ways they have to do somthing all they keep on telling me is: i do appologize and i understand how you feel , they are not responsible is the airline, but at the moment of purchase they diddn;t have any regulations from them, so what do i do? it is still going on..............
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