Complaint: Reservations Air Canada or United?
View Single Post
  #1  
Old Aug 6, 2009, 11:10 PM
Lray Lray is offline
 
Join Date: Aug 2009
Posts: 1
Default Air Canada or United?

We called United to book our trip from Newark to Calgary. We booked seats for departing and return. However, when we called to confirm the day before the trip : we had no seat assignments! What United said was: call Air Canada. What Air Canada said was: call United. My husband and I were not sitting together after making this reservation 3 months in advance (with seats). Phone service by both airlines terrible. The airline counter was just as bad. I just wanted to let people know how United and Air Canada work together. Lray