Complaint: Canceled / Delayed / Overbooked delta is the most stuiped airline i did see.....
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Old Aug 7, 2009, 5:08 PM
PHXFlyer PHXFlyer is offline
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In the OP's case since the re-accommodation would have them arriving at their destination more than four hours later they would be entitled to 2x the value of the JFK-Cairo portion of the ticket. Assuming the "value" is half the round-trip cost they would probably be looking at a cash compensation for the entire amount paid for both tickets PLUS re-accommodation on a later flight which could have been the non-stop one day later. If there was no room on the Delta non-stop you they could have even requested to be booked on another airline with non-stop service or a better routing with less layover and no overnight flying.

SO had the OP and his wife kept their cool and read the Involuntary Denied Boarding disclosure that should be posted at the counter or provided to them by the agent they would have been rescheduled to fly to Cairo later or the next day AND walked out of the airport with a check for $1020 in their pocket. Obviously that did not happen AND once again we hear "I was perfectly calm, rational and reasonable but the airline employee threatened to call the cops!" Despite what another contributor to this board may tell you the threat or actual involvement of law enforcement is not casually invoked. Again we have a very one-sided story. I will be forwarding a copy of the original post to Delta so that they may advise them Ms. Velkojvic has been implicated in a possibly exaggerated account so as to give Delta or Ms. Velkojvic the opportunity to provide the ohter side of the story and set the record straight.