Quote:
Originally Posted by Paul
Do you know why Austrian (in the near future Lufthansa) *really* does this? It is simple: it earns them a lot of money.
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No, they *really* do this to prevent people from doing an end-run around the fare structure.
Quote:
Originally Posted by jimworcs
Most low costs in Europe do not do this... each segment is treated as a one way contract. Cancelling or no showing for the outbound does not impact the return. Even the world's most anti customer airline, Ryanair, doesn't do it.
The reason the high cost legacy carriers do it is because their pricing model is ridiculous and byzantine. It was often cheaper to buy tickets and "skip" a segment. Airlines manipulated pricing to exploit customers.. when customers used the system to their advantage, suddenly that was unacceptable and the practice was effectively banned by this policy of cancelling future segments. It is just one more anti-customer policy which is defended for no legitimate reason.
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Call it what you will but if you don't like the fare practices than simply take your business elsewhere. Either that or just buy two one-way tickets on separate reservations to begin with. That way should something happen and the outbound isn't flown the return reservation isn't affected.