LA Dallas, first let me say I am sorry you, your wife, and your child had to experience the rotten side of the employee that day. It could have, and should have, gone very differently. That said, I want to give you my two cents about what happened and hopefully give you some info or ideas to make future travel easier.
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The two individuals were Dereck (wouldn't give me last name)...
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He doesn't have to give you his last name. My experience with several airlines is that agents are only required to give passengers EITHER their first name and last initial, OR their first initial and last name.
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I don't need to explain how difficult it is traveling with an infant.
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You knew ahead of time that it was going to be a problem if you did not have a reserved seat for your son/car seat, so why didn't you just buy one? Wouldn't that have been easier? Obviously problems can arise with that as well, like your seats not being together, but that would be easier to fix than not having a seat for him to begin with.
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As soon as I got to the desk, Dereck, Michael, and a female agent were talking about personal matters.
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How do you know it was personal stuff? It could have been ANYTHING, unless you were a part of the conversation, there is no way to know what they were really talking about. I freely admit that personal conversations have and do happen between airline personnel. I only mean to say that it COULD have been about so many other things.
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I told Michael that I thought Dereck had been unprofessinal. Michael begins to yell at me and tells me that he didn't observe anything rude.
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Why would a supervisor, someone who made it to that position not by yelling at people for no reason, yell at you when you made a simple statement? Seems a little exaggerated. I'm not saying it didn't happen, just saying it seems a little much.
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Since I had an infant, I thought I would be able to board early. I was declined by the female agent, who told me that I would have to wait until I was called. That was fine.
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Sometimes you can board early, sometimes not. Unfortuneately it sort of depends on the gate agent and the airport. At least you were civil and smart enough to understand that, and were OK with it.
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made threatening comments
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If you truly felt threatened you should have called the police.
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I was able to board as a Platinum member.
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That's essentially the exact same thing as "pre-boarding" with an infant, what difference does it make? You still got on the airplane before 90% of the rest of the passengers.
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Why Dereck told us that the flight was full
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He didn't. According to you, he said, "told me that I could be out of luck
if the plane becomes full." If, If, If. He didn't say it was full.
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the desk agent at the time (nice guy)
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Why didn't you get his name to write a compliment letter? Why only get the names of the people that are mean? Wouldn't it be nice to compliment the good workers so that they get recognized and hopefully promoted?
This whole response was not meant to downplay the situation and the misfortune of LA Dallas. I only point out all these things because the story sounds a little one-sided, and exaggerated. I hope in the future your travel is easier and more pleasant. Oh, and as far as being blacklisted, you're not. Assuming they did actually write something, if they wrote it in your frequent flyer account history, it will stay with you for as long as you have that account, and I would suggest writing a letter to try to get it removed since it shouldn't be there in the first place. If they wrote it in your record locator for that specific trip, chances are no one will ever see it again unless you give them specific information and ask them to pull it up.