[Butch Cassidy Slept Here]

I would really like to see a day of boycott on United

You have to be a very small airline to be affected by disgruntled customers. Accordingly United, Delta/Northwest, American, even Alaska, are “immunized.” Look at Spirit Air. They lead the pack in complaints, yet not only do they show no signs of distress—they’re even expanding their route network! Actually, Spirit Air, from a perverted perspective, could be considered the most "honest" airline when it comes to customer complaints. For a long time, Spirit had no customer service contact phone number AT ALL. Now, Spirit has set-up such a number--a "call center," in INDIA. If you can understand 30% English and 70% Hindustani I guess you're in great shape! The only airline I can recall whose demise had customer dissatisfaction as a significant factor was someone called East Wind. They started-out in my former home town of Trenton, New Jersey; then moved to North Carolina. They were adding and dropping routes on an, almost, daily basis. The sad truth is if an airline can save someone $5 over the competition people will go to that airline. The CEO of Spirit Air has said something like that. Unfortunately too many people look only at price. Airlines are no different than anything else—cheaper is NOT always better. As I suggested in a previous post: Buying a $150 ticket, from Denver to New York—LaGuardia, during February, almost guarantees you’ll not only get no transportation, but that $150 will be “donated” to the airline!

The large US-based airlines understand only one thing—government regulations, fines for violations (when they’re not, later, sharply reduced or eliminated), and other enforcement actions. The Coalition for an Airline Passengers Bill of Rights (“CAPBOR”) is based not far from your home—in Napa. They advertise themselves as a generic passenger rights organization with their main focus being a limit on the time passengers can be held hostage in tarmac delays. For about the last two years they’ve been lobbying Congress, against the limitless resources (including big campaign contributions!) of the airlines and the Air Transport Association, for passenger rights reform. Their link is shown below.

http://www.flyersrights.com/

There is another airline passenger rights organization, (link shown below) but I know little about it. One always must be on the guard for “front organizations”—a so-called passenger rights organization (in this case) that has, really, been set-up, and is being supported, by the Air Transport Association, or the airlines themselves. The cigarette industry tried (unsuccessfully) such a strategy during the time there was a call for regulations to cigarettes.

http://www.flyfriendlyskies.com/index.html

As to the airlines stooges on here: Yes, I know, I went off the topic of the OP. I shall await your “stuck pig” screams and other stupid comments.