getoutthere......you seem to be an airline employee (or former) but have not desigated youself so. Might wanna do that.
As for your info about airlines don't supply wheelchairs........Wrong. I guess it depends on the airport but the airline I worked for not only supplied the wheelchairs, in the airport I worked at, we, the customer service agents and supervisors, handled the wheelchairs and the straightbacks (aislechairs) Please don't make blanket statements.
As for the OP, I'm sure the DOT rep here would be very interested in this complaint. It is against federal regulations to deny a wheelchair request. Pursue this and hopefully Delta will learn it's lesson the hard way.
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