I agree with the OP. Sounds like the f/a was rude, and he shouldn't have been.
The employee number is so incredibly impersonal and so easy to get wrong. The WalMart check out people have their first names on their IDs. Should they have their employee numbers, also? How about doctors. Should their coats say Dr. Jones, or 046859? I'm only guessing here, but knowing "Scott" on flight 699 from AUS to SEA on 14 Aug, will determine exactly who you are complaining about. Besides, you might write down the number wrong, or miss a number... what then? don't you think "scott" works better? Regardless, the OP has enough information to complain about the incident, without the employee number. So what's the problem? The f/a's employee number won't change how Alaska Air handles the letter.
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