Complaint: Canceled / Delayed / Overbooked 25th Anniversary trip to Hawaii...
View Single Post
  #25  
Old Aug 17, 2009, 4:07 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
Default

Rita Queen of Texas ain't going to get it. She was due to arrive in Hawaii at 1pm in the afternoon. She actually arrived at 9.30pm. That is a whole 8 hours late. Continental pulled out all the stops to try and help get her to her dream vacation, but for the precious beauty queen that ain't enough. This type of complaint is what makes it difficult for people with legitimate complaints... nothing is going to convince her that in this instance the airline did their best. A plane going tech is the responsibility of the airline. In this case, the airline took responsibility and did the best it could to assist the passenger. Sadly, the passenger is ungrateful for the efforts and can't see the wood for the trees.

In addition to having two cars, I hope she also has a back up helicopter for when there is a pile up on the highway, lest she be a minute late for work. Interesting work contract that requires everyone to have two cars. No wonder the USA is so shockingly wasteful, when employers can demand people have two cars. Wouldn't it be more economical to make people buy two houses, one next to the employer?

Last edited by jimworcs; Aug 17, 2009 at 4:11 PM.