JR.. did you read the original complaint? You appear to have missed a vital part of the initial complaint. This is a quote from the OP:
Quote:
Since you are not part of the traveling party, you will be required to sign a letter of indemnity (LOI) and submit it personally, by mail, or by fax to the nearest Singapore Airlines office".
2. In according with the said above, my sister signed this letter of indemnity, and we sent it to Singapore Airlines office in Tel-Aviv, Israel by fax (she libes and works in Israel). After sending she called to their office, and they approved, that they got this letter and now "Everything is OK, no need to come".
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Which bit of that did you not understand? He knew about the LOI and his sister took the action required. Given that.. what is your point?