Complaint: Customer Service Alaska MVP Gold turns to Southwest Airlines
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Old Aug 18, 2009, 7:06 AM
PHXFlyer PHXFlyer is offline
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Quote:
Originally Posted by Butch Cassidy Slept Here View Post
As to flight attendant attitudes: I think someone who says labor relations do NOT have an effect on employee morale has a lot of convincing to do. Maybe Jetliner, et al, can accomplish that. I believe Alaska recently signed an agreement with their bargaining unit, the Teamsters. Southwest, compared to other US-based carriers, has enjoyed relative labor peace.
Correction. Alaska's flight attendants are represented by the Association of Flight Attendants (AFA) which is part of the Communications Workers of America (CWA). There is no affiliation whatsoever.

Try using Google every now and then.