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  #54  
Old Aug 19, 2009, 5:21 AM
Jetliner Jetliner is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 495
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Quote:
Originally Posted by Butch Cassidy Slept Here View Post
…people don't take personal responsibility anymore…The airline is not going to hold a plane load of people because the can't get to the airport in time.
It's interesting that you take two sentence and try to merge them into one that is out of context

Quote:
Originally Posted by Jetliner View Post
The other part too, is that people don't take personal responsibility anymore. See, there's two complaints from the original poster #1 the agent was rude and #2 he didn't try to help. Since none of us were there, let's put #1 aside, or let's even assume he was rude. But for #2, they were late. End of story. What do they want him to do? The airline is not going to hold a plane load of people because the can't get to the airport in time. And true, it could have been a blown tire, or they can't manage time well, who knows. But the bottom line is there is a cut off time and they missed it. But now they want to come on here and smear the airline and the employee.
I even said then that they could have had a very good reason for being late. But the agent didn't bend the rules for them and they got upset.

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Quote:
Originally Posted by Jetliner View Post
First of all Southwest does not fly to Atlanta. Secondly, if there were no pages, etc, how did all of the other passengers know where to board the aircraft?
Quote:
Originally Posted by Butch Cassidy Slept Here View Post
Can you give us some more detail?” And, “Where were you when the flight was called? Did you hear the announcement?”
Refer to post number 1

Quote:
Originally Posted by jim_cochran View Post
I was told I was paged. Never heard it. I will never fly southwest again.
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Quote:
Originally Posted by Butch Cassidy Slept Here View Post
Bottom line is that if every other passenger made it but you, then we need to look at YOU, not the airline.
Again, refer back to post number 1

Quote:
Originally Posted by philemonv6 View Post
What a nightmare! After checking in an hour and a half before departure, and getting thru security almost an hour before scheduled departure
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I was sitting right in front of the gate 25 minutes before scheduled departure... no announcements were made that the gate was about to close
So, he was sitting there starting at 25 minutes before departure and not one announcement was made? Again, how did EVERY other passenger except him (and he says one other, so fine 2) know to get on the plane? The gate agents certainly did not go to each person and whisper in their ears that it was time to board.

Not only that, my post that you have quoted here, was not my first response on this. In fact it was only after others had also tried to reason with this guy and he still just didn't get it. This is from his next post in that thread:

Quote:
Originally Posted by philemonv6 View Post
Why is it so hard to believe this gate agent did not make an announcement before closing the gate? Why would I get to the airport 90 minutes in advance if I didn't want to get on the plane? Have you ever been to a gate when no one made an announcement before closing the gate?
Now, do you really, honestly think they somehow got everyone on board with out any boarding announcements? Does he or even you really and truly believe that they made an announcement at some point prior and never said anything else? Here's another question - when he got to the gate, why did he not attempt to board? The door was open.