Quote:
Originally Posted by ht4jpc
I guess those who do have a heart are considered naive? A new employee? I think this person who said that the main office would make it right still was a human and believed that. Maybe I'm the naive one who thinks that treating those like you would like to be treated still exists.
I will thank with whole heartedness those who still feel.
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Did you include that positive experience in your e-mail? If not when you get your response would you please send a reply including that detail and the name of the person who helped if you have it. I'm sure the employee will receive the positive feedback and appreciate it.