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Old Aug 22, 2009, 10:12 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Lot et Garonne, France
Posts: 3,197
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PHX.. I think you are being very harsh on this poster. The complaint is a legitimate one, and security is not just an issue for the TSA but for all airport employees. In this scenario, I think the passenger was right to state that Delta should have prevented this passenger from boarding. The method used by the TSA to resolve the problem would be forbidden in Europe. One a person who is the subject of any security concern has boarding the whole plane has to be evacuated and searched. You cannot just search the adjacent rows. This procedure is also followed if a passenger requests to disembark after the door is closed, even if this is for health or other reasons.

For an individual to stand up and express security concerns in this situation is highly intimidating. Especially with the TSA and DeltaNazi's. You under-estimate how much courage it takes for someone to stand out in this situation. Also, in the stress of a situation such as this, it may only be on reflection that you have realised the full implications of what took place.

I think this OP is to be commended for writing to Delta (and copying it to the TSA) to highlight what was genuinely a security concern. Delta's response tells you all you need to know about this airline and its contempt for customers. They clearly don't even read the letters.