Quote:
Originally Posted by The_Judge
Just curious........why is dad speaking for the son? There may certainly be a complaint here but why is the customer not doing the first-hand communication with the airline?
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I may be mistaken but it sounds like dad paid for the tickets. Hopefully we'll get more details as to wether this was truly a "bump" situation or if they merely missed their connecting flight in Atlanta. If the missed connection was due to a mechanical issue and not weather/ATC delay they should probably try for some form of additional compensation for the missed day St. Lucia.