like talking to a wall
I did speak with a supervisor and she had little to no interest in my situation. No matter what I said, her reply was that she had the "final authority" and that she could not/would not put us back on the non stop that we had originally booked. I booked the original flight on line at delta.com in May 2007. The most horrifying part of this is that they book your reservation, take your money, and then have no qualms in changing your flight to suit their financial needs... without any notification whatsoever to the customer.
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