Quote:
Originally Posted by The_Judge
WT.......I feel for you and your daughter and son-in-law. There MAY be a complaint here. What I said before and I stand by it, if I'm at the airport and you walk over to me and start to make a complaint while the actual passengers are not there, I will tell you to have a nice day. They are the ones who were inconvenienced. You may find that out when you hear from the airline. I'm sure it never happens but what is to stop someone from writing a letter to an airline saying they same things you are saying looking for a handout?
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Just for the record, if we recieve a complaint from someone on behalf of the passenger, we still treat it as a complaint.
IF the kids are entitled to denied boarding compensation, Delta should be able to determine that if Mr. T. wrote a complaint on their behalf provided he gave the passenger's name and all relevant flight information. Just because someone else writes on behalf of the actual passengers does not absolve a carrier of its obligations.