Correction
I misread the post of Justme. Justme did not say the OP had 14 days to report the loss or delay. Rather that the OP TOOK 14 days to make said report. Accordingly my that "...the OP still had two days...to make said report" should be disregarded.
While I don't think it's particularly fair I DO agree with Jetliner's statement which indicates Delta could send a paralegal as its representative at a small claims proceeding. The plaintiff does have the right to make a motion that the paralegal be removed as Delta's representative. That might not go anywhere, but it would be worth a try. Of course, if the motion was granted, Delta would, almost certainly, have the right to have the hearing recessed to a later date.
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