Butch - I think you misunderstood my point to him (geeze everyone) You said that if a lawyer went thre as the rep, they would be sworn in, and have to admit they were a lawyer since they would then be under oath. He was saying that they are officers of the court and have a duty to tell the truth. So in other words anytime they speak up, it counts. What I was trying to say to jim is that in the US, before anyone testifies, they have to be sworn in, and that once you are sworn in, if you lie, then it's perjury.
The way I'm taking what jim is saying is that in the UK a lawyer wouldn't have to be sworn in if they were in a position of having to give testimony. But in the US everyone who testifies, must be sworn in first.
Also, I'm not sure how this part works in the UK, but in the US, in small claims court, YOU go in as the plaintiff directly against the defendant. No lawyers involved.
To Butch: I know what you are trying to get at as far as even trying to have a paralegal get dismissed. I hate to inform you that who ever they send, they will be very well versed in that contract of carriage, at least as it applies to this situation. Even the manager of baggage service would be more than familiar with it and the law to tear a passenger's case to shreds if the COC has not been followed. Don't fool yourself into thinking that she would be the first one to sue, and yet that COC has remained for the most part the same all these years, only changing due to changing regulations. And I'm not trying to be a jerk to her in regards to if she were to try to sue. But this is how it is. You're hoping that Delta will send some mail clerk that isn't prepared to handled a legal case. But the reality is, even if they don't send a lawyer, the person who does show up will be more than prepared to handle this.
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