Quote:
Originally Posted by Silent Bob
Actually Jim, Continental does a better job than most other airlines (United being second) in that if you calmly explain why you're late they will put you on the next flight at no charge. I've never had a problem in that area as do most my friends and coworkers, and that's usually the biggest fear when running late, paying the change fee.
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Continental is extremely lenient in that regard. Especially at Newark where many use the NJ Turnpike to get to the airport. One minor accident on that highway or even a small construction zone can cause horrendous delays.