Complaint: Frontier Airlines
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  #1  
Old Sep 16, 2009, 5:55 PM
tom41denver tom41denver is offline
 
Join Date: Sep 2009
Posts: 2
Exclamation Frontier Airlines

In mid-September 09, my attempt to check in on line failed. Frontier's website failed to print my boarding passes and charged us for more bags than we'd indicated we were traveling with. And then, to rub salt in an open wound, it's after-the-flight-only credit-back system was very time-consuming, didn't produce an immediate credit, and required considerable subsequent attention. Lesson learned? For now at least, avoid checking-in with Frontier on line, and check your bags after you arrive at the terminal.